Support

We're here to help.

Questions about your order, shipping or the product — we reply within 24 hours.

📧 Email us

We answer every message within 24 hours, Monday–Saturday.

📦 Order questions

Include your order number so we can help faster. Tracking numbers are emailed within 24 hours of shipment.

↩️ Returns & refunds

You have 14 days to return unused products — and if your package is in transit for more than 20 days, we refund you in full.

Read our Refund Policy

🏢 Company details

Bizcomm Group LLC
30 N Gould St, Ste R
Sheridan, WY 82801, United States

CocoSmooth™ is a brand of Bizcomm Group LLC, a company registered in the State of Wyoming, USA. Please don't mail returns to this address — contact us first and we'll send you the correct return address.

Send us a message

Prefer email? Write to support@cocosmooth.com — we reply within 24 hours.